Comments on: Do you move at the speed of Facebook?

By: Phil

Phil — Sun, 20 Jun 2010 07:08:00 +0000

Some people say that FB will have die end like MS Project 2003, but i do not thinks so and agree to those bloggers as i am huge fan of FB, i agree that still some Privacy issue in FB, but its growing at huge speed

By: unexia

unexia — Wed, 05 May 2010 19:17:01 +0000

I've noticed this sort of problem too, especially with local businesses in small towns (Can we call Kingston that?). I don't ever look for small business websites on Google anymore except to find their phone number – but would use FB to find out if any of my friends are in their group.

I think Google, far more than Facebook, has changed the way we perceive information so far – but that Facebook will probably have more of an impact in the future. ie: “4 of my friends recommended your service, so I called you instead of searching”. I just don't think we're there yet.

Also – FB needs to step up their internal search features.

By: Tristan Cuschieri

Tristan Cuschieri — Wed, 05 May 2010 08:08:02 +0000

As much as I consider myself “digital,” I do enjoy just picking up the phone and interacting with a human sometimes. But it's supremely frustrating when your questions are met with an, “I don't know.” Perhaps not quite as frustrating as getting bull from a person trying to pretend like they have an answer they don't, but frustrating nonetheless.

You've articulated this concept of change in expectations brought on by search engines beautifully. Thanks for a great article.

By: Nathan Hangen

Nathan Hangen — Wed, 05 May 2010 07:57:24 +0000

Ah man, this is really good stuff. I feel your pain, which is why I rarely use a phone anymore. It's almost as if companies like this live in a vacuum, and just don't realize how perilously close they are to extinction.