Sometimes life makes it feel like you should ball up your fists. Fight this urge with everything you’ve got. It’s far better to go through your life with your hands wide open. An open hand can: wave hello say “welcome, nice to meet you,...
Read moreWhen I was younger, I wrote a lot of letters. Most of them were to professional athletes. The pattern was always the same: Write a letter, stuff a baseball card or photo into the envelope, send it and wait. I was after one thing:...
Read moreWe’re all very good at discussing how social media is making us better. Better relationships, better communication, better chances at serendipity, better access to information. Its more rare to hear about ways that social media and its associated tools are making us worse. What...
Read moreSocial media has armed companies with the ability to find, engage with and connect with customers in ways that would have seemed impossible just a few years ago. Build your twitter account and get thousands of followers. Set up a facebook fan page, get...
Read more