Neil Bearse – Enlightenment through social media, analytics and acting like human beings
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Posts Tagged ‘Blue Sky Factory’
Treating your customers like family
Did your mother ever insist you write hand-written thank you notes for gifts? There’s a reason she didn’t encourage you to enter all of your closest friends and relatives into Salesforce and generate a template response with quick instant personalization. By taking the time...
Read moreConversation means blue skies for vendors
Imagine for a moment that you’ve just sat down in a very nice restaurant. You look around, and they’ve got everything just right. You’ve heard about this place from friends – it is totally the place to be. You ask the waiter for some...
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